Shipping policy

This policy outlines the shipping options, estimated delivery times, and additional information for your order at Altin Attire.

Processing Times:

We aim to dispatch all orders within 24 hours of cleared payments. However, this does not include weekends and may be delayed during busy periods.

Shipping Methods:

All orders are shipped via Royal Mail with a tracking number automatically sent to your email address (altinattire@mail.com).

Shipping Costs (United Kingdom):

• Orders under £200: Next working day tracked & signed (Before 2pm) - £2.99
• Orders over £200: Next working day tracked & signed (Before 2pm) - FREE SHIPPING

Additional Information:

• Delivery Times: The estimated delivery time of "Next working day" applies after dispatch and might vary depending on your location and other factors beyond our control.
• Tracking Your Order: You can track your order using the tracking number provided in the shipping confirmation email or by logging into your account on our website.
• Customs and Delays: We are not responsible for any delays caused by destination customs services or courier delays. You can track the progress of your order using the provided tracking number to contact the courier if necessary.
• Undelivered Orders: Any costs involved in the return of undeliverable orders due to incorrect addresses or refused deliveries may be charged to the customer and deducted from any refund due.

Returns and Exchanges:

For information on our return/exchange policy, please see our Returns Policy.

Questions:

If you have any questions about our shipping policy, please contact us at our new customer service number: 07383105501.

Please note:

We reserve the right to modify this shipping policy at any time without prior notice. By placing an order with us, you agree to the terms of this shipping policy.